Shipping policy

 

Shipping Policy

Last updated: March 3, 2026

ORDER PROCESSING

Please allow 2–4 business days to process your order. During holidays, launches, and special promotions, processing times may be slightly extended.

You will receive a confirmation email immediately after purchase and another email within 2–4 business days letting you know your order is on the way.

Orders are processed Tuesday–Saturday. Orders placed on Sunday or Monday will begin processing the next business day.

STORE PICKUP – The Crowned Beauty Co.

11 10th Street
Columbus, GA 31901

We offer free local pickup at our Columbus storefront.

Pickup Hours:
Tuesday – Saturday: 12:00 PM – 6:00 PM
Closed Sunday & Monday

You will receive an email notification when your order is ready for pickup. Please wait for that confirmation before arriving.

FLAT RATE SHIPPING (U.S. Only)

Orders are generally shipped within 2–4 business days using USPS Ground Advantage or UPS Ground.

Because we sell handmade perfumes and fragrance products, fragrance orders ship via ground transportation only in compliance with carrier regulations.

We offer:

  • $8 Flat Rate Shipping on all U.S. orders

  • FREE shipping on orders over $75

We currently ship within the United States only.

DOMESTIC SHIPPING RATES & ESTIMATES

Shipping charges are calculated and displayed at checkout unless your order qualifies for flat rate or free shipping.

Shipping Option Estimated Delivery Time Price
USPS Ground Advantage 3–7 business days $8 Flat Rate
UPS Ground 2–5 business days Calculated at checkout
Free Shipping ($75+) 3–7 business days Free

Delivery times are estimates and may vary due to carrier delays.

INTERNATIONAL SHIPPING

At this time, we do not offer international shipping.

REFUNDS, RETURNS & EXCHANGES

Due to the personal nature of skincare, body products, and fragrances, all sales are final.

If your order arrives damaged, please email us within 5 days of delivery at:

hello@thecrownedbeauty.co

Include:

  • Your order number

  • A photo of the damaged item

  • A photo of the packaging

We review these situations on a case-by-case basis and will work toward a satisfactory solution.

If you have any additional questions, please contact us at: hello@thecrownedbeauty.co